FoodBev SETA invites unemployed graduates to apply for the 2021/2022 ICT postgraduate program
Closing date: December 10, 2021
Job Type: Full Time
Location: Rivonia, Sandton, South Africa
Work description Role Purpose: To assist with the design, development and support of IT systems, including website and graphic design. Responsibilities: IT service management (call log, call assignment to support level 2 or 3, call tracking and end user tracking, etc.)
Assist in the management of IT providers services (forwarding and tracking of service requests) First line support call resolution such as: login errors, password resets, information requests (how-to guides)
IT Inventory Management (IT assets, new purchases, equipment loan, etc.)
Daily health checks (servers, backups, network, etc.)
Problem management (analyze incident trends and identify the underlying problem for continuous improvement)
Collect incident management reports
Website design and development (graphic design, maintenance and updating of website content)
Analyze current ETL processes, design new systems integration models to optimize business efficiency
Delegated administration duties
Run other delegated tasks
Requirements: Qualification in: Computer Science / Software Development / IT or similar NQF level 6
Graphic and website design knowledge required
General understanding of database management and systems integration / interface.
No formal experience required – in-house training will be provided
Competencies: Customer relationship skills
Attention to details
Problem solving skills.
Creative and critical thinking skills.
Professional and responsible How to apply?
Download the questionnaire Keep in mind: The above questionnaire is mandatory and must be completed and submitted to increase your chances of being shortlisted.
Keep in mind that honesty and correct presentation are a must. You must attach your academic record with your application.
NB. The information provided will be verified by FoodBev SETA and if the candidate is found to have misrepresented, FoodBev SETA reserves the right to terminate the contract even after the candidate has been appointed